We’ve all had a boss that we loved to work with and got the best from us…and a boss that we disliked, a toxic boss, to whom we gave the minimum to stay “alive”. The first one inspired us, encouraged us to take risks, and valued our work and ourselves as human beings. The second, the toxic boss, related to us in an environment of fear, threats and therefore did not fully engage our best qualities and our best efforts.This is what emotional intelligence in a leader is all about. An emotional intelligent leader will create a certain culture or work environment that will be high in information sharing, trust, healthy risk taking, and learning. In this type of environment people think better, are more creative and contribute more to the company. On the other hand, a cranky, ruthless boss will create a toxic organization filled with fear and anxiety and will foster negative underachievers who ignore opportunities, who would leave the company if they could, and if they can’t, would leave psychologically.
The fact that emotional intelligence in leadership is directly related to increased operating profits has been proven incessantly through research. It is a fact that the leader’s mood and behavior is a potent driver of business success.