Sales & Marketing
Experienced Business Development Manager offering over 27 years of experience within a multi-national corporation. Proven expertise in driving revenue through maintaining client relationships, delivering sustainable revenue through direct management of distributors and multi clientele in the Caribbean. Experience in sales, maintaining marketing budgets, implementing category management strategies, and in developing a new distribution model. Objective is to deliver operating profit growth through brands leadership, enhancing company’s shareholders value, coordinating all functions to support company products by deploying resources to deliver net sales, PFME, real internal growth, organic growth, and operating plan objectives with full profit and loss management and responsibility.
Implementations Specialist with over 21 installations of Res 3700 and 24 of E7 P.O.S. systems, both local and internationally. Well rounded Food and Beverage Manager having managed 7 outlets simultaneously with a task force of over 60 employees. Hands on experience designing and facilitating workshops in topics like: upselling, improve customer service, liquor and food safety. Responsible for improving profits by a 38%, through the implementation of different strategies. Professional having managed the Beverage Department for the Caribe Hilton Hotel, achieving about 14M dollars in sales. Proven experience cross training staff in order to enhance motivation and productivity. Proficient handling programs like: Micros Res 3700 and 24 of E7 P.O.S. systems and repairing 4LX, 5, 5A, PCWS 2010 and 2015; as well as import and thermal printers
· Operations Management · General Accounting · Marketing
· Financial Analysis · Profits & Loss · Training design
· Project Management · Inventory Management · Logistics
Guest Service Manager with vast experience in the hospitality industry at an international level. Well rounded Executive Sales Manager with hands on experience managing budgets of over seven digits and having a proven track record for meeting and exceeding annually metrics. Manager on duty with practical knowledge overseeing whole operations of different hotels. In charge of conducting training sessions in topics like: Revenue Management, Business Development, Brand Courses and Business Ethics. Proficient handling systems like: Office, AS 400 Hotel Information, Fidelio, Landmark Property Management, CLS, IQWARE Opera, CPQ, CRM and GSI. Fluent in languages, such as: English, Spanish, French and German.
• Operations Management • Training Design • Sales & Service
• Logistics & Special Events • Team Management • Labor Law
• Recruitment & Selection • Finance & Accounting • Revenue Management